Question 1

What is Formclick?

Accepted Answer

Formclick is a form backend service. You point your HTML form's action attribute at our API endpoint, and every submission is delivered to your inbox and stored in your dashboard — no server, no database, no code required.

Question 2

How do I get started?

Accepted Answer

Sign up for a free account, confirm your email, and copy your unique access key. Add it as a hidden field in your form and set the action to https://api.formclick.io/submit. That's it — your form is live.

Question 3

Do I need to know how to code?

Accepted Answer

No. If you can paste an HTML snippet, you can use Formclick. We provide ready-to-copy code for plain HTML, React, Vue, Next.js, and any form builder that supports custom action URLs.

Question 4

Which fields should my form include?

Accepted Answer

Any fields you want — name, email, message, phone, file uploads. The only required hidden field is access_key (your form's access key). We recommend also including an email field so you can reply directly to submitters.

Question 5

How long does setup take?

Accepted Answer

Most developers are live in under 3 minutes. Create an account, verify your email, copy the two-line snippet into your form, and you are done.

Question 6

Does Formclick work with my website builder?

Accepted Answer

Yes. Any platform that lets you set a form's action attribute or paste raw HTML works — WordPress, Webflow, Framer, Squarespace, Wix (via HTML embed), and static site generators like Hugo, Jekyll, Astro, and Eleventy.

Question 7

Can I use one account for multiple forms or websites?

Accepted Answer

Yes. You can connect as many forms as you like. Create a separate form in your dashboard for each website or page so submissions stay organised and each one can have its own settings.

Question 8

Can I test my form before going live?

Accepted Answer

Yes. Open your HTML file locally or on a staging site and submit the form. The submission appears in your dashboard and inbox straight away, so you can confirm everything works before you publish.

Question 9

Is this service really free?

Accepted Answer

Yes. The Free plan includes 250 submissions per month with unlimited forms, email notifications and spam filtering. Paid plans add more submissions (up to 20,000 a month), webhooks, autoresponders, Google Sheets, file uploads and priority support.

Question 10

What are the limits of the free plan?

Accepted Answer

The Free plan includes 250 submissions per month, unlimited forms, email notifications, spam filtering and the honeypot, and redirects to pages on your own website.

Question 11

What does a Pro plan include?

Accepted Answer

Pro includes 10,000 submissions per month, autoresponder emails, Google Sheets sync, file uploads (up to 5 MB per file) and priority email support, plus everything in Starter: redirects to any website, custom webhooks and Discord notifications.

Question 12

Can I cancel my subscription at any time?

Accepted Answer

Yes. You can cancel your Pro subscription at any time from your billing settings. You retain Pro features until the end of your current billing period.

Question 13

Do you offer refunds?

Accepted Answer

We don't refund partial billing periods; when you cancel, you keep paid features until the end of the period you paid for. We do refund duplicate charges and billing errors, and review other cases like an accidental yearly purchase. See our Refunds & Cancellations policy.

Question 14

What happens if I reach my monthly submission limit?

Accepted Answer

You will get an email as you approach your plan's limit, so nothing catches you by surprise. You can upgrade at any time from your billing settings and the new limit applies immediately.

Question 15

Can I switch between monthly and yearly billing?

Accepted Answer

Yes. Yearly billing costs less per month than paying monthly; see the pricing page for current prices. Contact support@formclick.io if you'd like help changing your billing cycle.

Question 16

Do I need a credit card to sign up?

Accepted Answer

No. You can create a free account and start receiving submissions without entering any payment details. You only add a card when you choose to upgrade.

Question 17

Where do my form submissions go?

Accepted Answer

Every submission is emailed to you straight away and saved in your Formclick dashboard, where you can view your full submission history at any time.

Question 18

Can different forms notify different email addresses?

Accepted Answer

Yes. Each form has its own recipient address in your dashboard, so notifications for each form go to the right person or team inbox.

Question 19

Can I customise the notification email?

Accepted Answer

Yes. Set a custom subject line, from-name, and recipient address from your dashboard so every notification fits your workflow.

Question 20

Can I send an automatic reply to the person who submitted the form?

Accepted Answer

Yes, on Pro and Business plans. Turn on the autoresponder and set the from-name, subject, intro text and logo. Your visitor gets a confirmation email as soon as they submit, and their replies come to your notification address.

Question 21

Can I reply directly to someone who filled in my form?

Accepted Answer

Yes. Include a field named "email" in your form and the notification will use it as the reply-to address, so you can hit Reply in your inbox and answer the submitter directly.

Question 22

Can I get my submissions into a spreadsheet or another tool?

Accepted Answer

Yes. Sync new submissions to Google Sheets automatically, or forward them to your own systems with a custom webhook.

Question 23

My access key is publicly visible in my HTML. Is that safe?

Accepted Answer

Yes. The access key can only send submissions to that one form. It cannot read your submissions, change settings or see your account. Spam filtering, a honeypot field and rate limits protect the form from abuse, and on paid plans you can add a captcha or restrict the form to your own domains.

Question 24

My contact form is not working. What should I do?

Accepted Answer

Check that your access key is correct and that the form's action URL is https://api.formclick.io/submit. Look in your dashboard's Spam tab, and see the troubleshooting guide in our docs for the most common fixes.

Question 25

Can I use Formclick with a Single Page Application (SPA)?

Accepted Answer

Yes. Use the fetch API or Axios to POST form data as JSON or FormData to our endpoint. We return a JSON response you can use to show a success or error message without a page reload.

Question 26

Does Formclick support file uploads?

Accepted Answer

Yes, on Pro and Business plans. Add a file input and include the formclick.min.js script, which turns it into a drag-and-drop uploader. Files up to 5 MB each are uploaded securely and linked in your submission.

Question 27

Can I redirect the user after submission?

Accepted Answer

Yes. Add a hidden field named redirect with the full URL of your thank-you page. On the Free plan the page must be on the same website as the form; paid plans can redirect anywhere.

Question 28

How do I prevent spam submissions?

Accepted Answer

Formclick includes built-in spam filtering, rate limiting and duplicate detection on all plans. Add a hidden honeypot field named botcheck to stop simple bots, and on paid plans turn on Google reCAPTCHA (v2 or v3) or Cloudflare Turnstile in your form's Security settings for stronger protection. Suspected spam goes to a separate Spam tab instead of your inbox.

Question 29

Do I need JavaScript for my form to work?

Accepted Answer

No. A standard <form> with method="POST" and your Formclick action URL works with zero JavaScript. You only need JavaScript if you want to submit without a page reload.

Question 30

Does Formclick work with React, Vue, and Next.js?

Accepted Answer

Yes. Use a regular form with the action URL, or POST the form data with fetch or Axios from your component. The endpoint returns JSON, so you can show your own success and error states.

Question 31

What does the JSON response look like?

Accepted Answer

A successful AJAX submission returns a JSON object with a success flag and a message. If something goes wrong, the response explains the error so you can show it to the user.

Question 32

Can I lock my endpoint to my own domain?

Accepted Answer

Yes, on the Starter, Pro and Business plans. Add your domains in your form's Settings → Security and Formclick rejects submissions sent from any other website. Each domain includes its subdomains.

Question 33

Which integrations are available?

Accepted Answer

Built-in integrations include Google Sheets, Notion, Airtable, monday.com, Discord, databases (PostgreSQL, MySQL, SQL Server, MongoDB, Supabase, Neon), Brevo, MailerLite, ActiveCampaign, SMTP email, n8n and custom webhooks. Slack and others can be connected through n8n, or through a webhook with Zapier or Make. A native Make app is coming soon.

Question 34

How does the Google Sheets integration work?

Accepted Answer

Connect Google Sheets from your dashboard and every new submission is added to your spreadsheet as a new row automatically.

Question 35

How do webhooks work?

Accepted Answer

Add your webhook URL in the dashboard and Formclick will send each new submission to it. Use it to connect your CRM, database, or automation tools.

Question 36

Can I connect Formclick to Zapier or Make?

Accepted Answer

Yes. Use a custom webhook pointed at a Zapier or Make webhook trigger, then pass your submissions on to thousands of other apps.

Question 37

Is my email and form submission data safe and secure?

Accepted Answer

All data is transmitted over HTTPS and encrypted at rest on our servers. We never share, sell, or access your submission data beyond what is needed to deliver it to your inbox.

Question 38

Is Formclick GDPR compliant?

Accepted Answer

We store personal data securely, let you delete submissions at any time, and never share information with third parties for advertising. For a Data Processing Agreement or a data request, contact support@formclick.io.

Question 39

How long is my submission data stored?

Accepted Answer

Submissions stay in your dashboard while your account is active, and you can delete any of them whenever you like. If you close your account, your personal data is deleted within 30 days. See our privacy policy for details.

Question 40

Can I delete my submission data?

Accepted Answer

Yes. Delete any submission from your dashboard whenever you like; deletion is permanent. To close your account and remove all your data, contact support@formclick.io.

Question 41

How is Formclick different from other solutions?

Accepted Answer

Most alternatives require a server, a database, or a third-party email library. Formclick is a pure API endpoint — drop it into any HTML form, no server configuration, no dependencies.

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